Inbound Services

At Integral Resource Group we take inbound services seriously and treat the entire process as if it is our own. Trusting another to carry your brand name and integrity by someone other than yourself presents great difficulty. It takes greater trust and ability to deliver and maintain superior quality throughout the campaign. Our inbound facilities are equipped to support large inbound campaigns:

  • Customer care 24/7
  • Technical Support
  • Information Hotline
  • Sales Order and Purchase
  • Chat Support
  • Political Campaigns
  • Emergency Hotline Assist
  • Call Dumping Solutions
  • Customer Feedback Line
  • TV Radio National Campaigns – response point                                             

Our inbound service procedures follow tight quality control and remain fully transparent to the client through the life of the campaign. Our services go beyond conventional inbound techniques. We provide clients with facilities to access "real time" current information about their sales and other procedures as they take place. Clients can access the verification library to listen to sales calls, work procedures, problem resolution and benchmark key performance measures.  

Clients trust in our capability of supporting their inbound solutions processes from the start to the finish due to our cost effective services and superior quality standards

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Services

  • Door to Door Service
  • Market Research
  • Strategic Marketing
  • Tele Marketing
  • Medical Transcription
  • Inbound
  • Graphics Design
  • Advertising

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